Managed Services
Our eComNow Managed Services’ team handles all the back-end headaches and support requirements, so you can focus on generating sales and boosting revenues. A subsidiary company to CSC is responsible for providing these services necessary to successfully operate a platform, including:
Vendor Support
- Selection of new vendors
- Vendor setup and training
- Inventory configuration and loading
- Category and pricing structure
- EDI integration for order processing
- HELP desk for vendor support
eStore Support
- Setup and customization of new sites
- Training of eStore personnel
- Marketing concepts and procedures
- HELP desk for eStore support
Financial Support
- Setup of platform merchant account and bank account
- Payment to all vendors for the cost of goods sold and shipping costs
- Payment to all eStore owners for profit participation
- Calculation and distribution of all sales taxes to jurisdictions nationwide
- HELP desk for support