FREQUENTLY ASKED QUESTIONS
Thank you for your interest in our products. Please take a look at these frequently asked questions. Hopefully they help provide you with a basic understanding of our services. If you have questions, please contact us.
Do I have to purchase any hardware?
No. Since our platforms are deployed as web based Software as a Service (SaaS) there is no expensive hardware to purchase.
What is PaaS?
Platform as a Service (SaaS) is a web based platform deployment and subscription pricing model in which an application is delivered and managed as a service.
Do I need to be technically savvy?
No. If you can surf the internet, you can use our software with ease.
Is it less expensive than creating our own e-commerce platform?
Yes. With our platform, you will not have to purchase expensive hardware, pay large salaries to a technical staff, or pay for upgrades to the software.
How long does it take to implement?
In most cases Commerce Science Corporation can deliver a platform in as little as 30 days.
Do we have to purchase inventory?
No. The vendors you select will be able to log into the platform, process, and ship orders directly to the end consumer with no intervention from the platform owners.
Do we have to handle shipping?
No. Vendors will ship items directly to the end customer without any involvement from the platform or eStore owners. Shipping charges can be configured several different ways.
Do we need to figure out taxes?
No. Our software computes sales taxes for all orders.
Do I need to pay for software updates?
No. Updates to our software are included in the purchase price. Our development team is constantly working to improve our software with new features.
Is technical support offered?
Yes. Our Technical Support Team is available to help with any issues that might arise.
How many eStores can be put on one platform?
We are capable of hosting tens of thousands of eStores on a single platform.
Are there management reports available?
Yes. Platform and eStore owners can view reports for many aspects of the business, including sales, commissions, and sales tax.
I have more questions, what do I do now?
Please visit the Contact page to email or call us and we'll be glad to answer any questions you might have.